Contacts
To ensure customers will find working with our products easy, we offer a complete range of “after-sales” technical support services. A team of highly skilled engineers is on-hand to respond to your queries regarding product installation, commissioning and fault-finding. Each dedicated support function operates Monday to Friday, 8.00am – 6.00pm and Saturday, 8:00am - 12:00pm. We also offer an out of hours emergency support service.
Technical Support
Telephone: 0161 866 6089 (option 1)
Out of hours telephone: 0161 866 6069
Fax: 0870 3000 333
Email: lestechhelpdesk@meuk.mee.com
Training Support
Telephone: 0161 866 6089 (option 6, option 1)
Fax: 0870 3000 333
Email: aircon.training@meuk.mee.com
Site Services Support
Telephone:
0161 866 6089 (option 6, Air Conditioning - option 2, Heating - option 3)
Fax: 0870 3000 333
Email: Air Conditioning: Aircon.sitevisits@meuk.mee.com
Email: Heating: lessiteservicesheating@meuk.mee.com
Spares Support
Identifying a spare part, particularly one from a 10-year-old unit, can be difficult which is why Mitsubishi Electric offers you a dedicated spares team. The team will help you identify the part, give you a price and availability, then process your order through to dispatch.
Telephone: 0161 866 6089 (option 2)
Fax: 0870 3000 333
Email: les.spares@meuk.mee.com
Warranty Support
To assist our customers in making a warranty claim we have support engineers available to ensure that all submitted claims contain the necessary information and are dealt with efficiently.
Telephone: 0161 866 6089 (option 3)
Fax: 0870 3000 333
Email: leswarranty@meuk.mee.com
Returns Support
To enable us to deal more efficiently with any customer returns, we have established a dedicated department to deal specifically with the return of Finished Goods and Spare Parts.
Telephone: 0161 866 6089 (option 5)
Fax: 0870 3000 333
Email: lesreturns@meuk.mee.com